Scott M.
We travelled from London Heathrow to Nice on Sunday 10th June and unfortunately our baggage didn't arrive with us. So we had the stress of trying to sort that out on our arrival. This meant we were delayed by at least an hour for our taxi pick up. To our disappointment we were eventually told we wouldn't be getting our luggage until the following day so we exited the arrival area to find our taxi driver. Our driver was Charles and i have to say he was absolutely brilliant!! not only was he patient and understanding but he also wouldn't accept the situ with our luggage and thought we had just been fobbed off. He not only managed to speak to someone from the airline but also ascertained that our luggage was on the next flight and would be due in an our later. He also said he had time to wait for us until we were in posession of our luggage. Which we were an hour later and after over 3 hours later we were on our way to our destination. Charles completely destressed our situation for us and went over and above the call of duty to ensure our experience was a good one. Amazing! please pass on our thanks to Charles, he is a credit to your team!! Hence my scores.
10.06.'18 | Taxi Transfer:From Nice Airport to Fayence